How Billing & Payment Works

First Shipment

For your very first shipment, we’ll send an invoice as soon as your package arrives at UrShipper Office, and must be paid immediately. This is the final step to verify your UrShipper account.

Weekly Billing

Our standard billing cycle: We send out invoices every Monday, covering all shipments from the previous week.

ⓘ Important Update:
Effective 19 Jan 2026, weekly billing is only available for the members of UrShipper Discount Program (minimum 4-week spending of at least 5,000,000 IDR).

Threshold Billing

If you suddenly ship a lot and your pending charges hit a certain threshold before Monday, an invoice will be triggered.

Billing threshold based on the membership tier in UrShipper Discount Program:

Payment Terms

• Weekly invoices: Net 7 (you'll have 7 days to pay)

• Threshold invoices: Due Upon Receipt (must be paid at the same day)

How to Pay

When your invoice is ready, we’ll notify you via in-app notification and email. All payments are processed securely through Mekari Pay, giving you a range of safe and convenient options.

Steps:

1. From your UrShipper Dashboard, go to the Invoices page > click Pay Now.

2. Select your preferred payment method and follow the instruction to complete payment.

Payment Methods:

• Virtual Account
  Supported banks include BNI, Mandiri, BRI, Permata, and more.
  ⓘ Please note that we're using a transaction-based Virtual Account—meaning each invoice will have a different/unique virtual account number.

• Credit Card
  Pay instantly using your Visa or Mastercard—fast, secure, and easy.

• QRIS
  Scan and pay using any QRIS-compatible mobile banking or e-wallet app.
  ⓘ Maximum transaction limit for QRIS is 10 million IDR.

• Direct Bank Transfer
  You can make a fund transfer to the bank account below then continue with manual confirmation.

  Bank Name:	OCBC NISP
  Account Number:	163800002277
  Bank Code:	028
  Swift Code:	NISPIDJA
  Account Name:	PT UrShipper Global Indonesia

  ⚠️ Important note for direct bank transfers:
  You must complete the manual confirmation and upload the receipt after you made the transfer—otherwise, your payment won’t be recorded. To confirm your payment, from your Invoices page > click “Pay Now” > and select “Manual Confirmation”.
  
  ✅ Tip for Indonesian business banking users and if your your bank is not on the Virtual Account list:
  You can use Sampoerna Virtual Account and make an online transfer from any bank account (BCA, OCBC, Maybank, etc.). Your payment will be automatically recorded—so you won’t have to do manual confirmation.

Late Payments

⚠️ If an invoice becomes overdue, your account will be temporarily frozen. This means you won’t be able to create new shipments or generate shipping labels until the outstanding invoice has been paid. Your ongoing shipments may also be placed on hold.

⛔ Repeated late payments may result in one or more of the following: late payment fees, cancellation of your membership discount, a requirement for a security deposit and/or advance payment, or permanent account suspension.