Creating international shipping labels and customs paperwork with UrShipper is quick and easy—as long as you provide the required information accurately.
Follow this step-by-step guide to get your package ready for shipping.
1. Start by Creating the Order
UrShipper offers three convenient ways to get your orders into the system. Choose the method that best fits your workflow:
Manual Entry: From the Orders page, click the orange Create Order button at the top right to fill out details step-by-step. (This guide covers manual entry below).
Bulk Excel/CSV Import: If you have multiple orders to process at once, you can upload them simultaneously using our spreadsheet template.
Shopify Auto-Sync: Fully automate your workflow by connecting your online store. Your orders will sync instantly, and tracking numbers will automatically push back to your store. ⓘ Check out How Shopify Orders Sync Works with UrShipper →
👉 Using Excel or Shopify? Once your orders are successfully imported, you can skip straight to Step 4 (Enter Package Details). For manual entry, proceed to Step 2 below.
2. Fill in the "Ship From" and "Ship To" Info
Enter the complete contact and location details for both the sender and the receiver:
Full name, phone number, and email address.
Company name (if applicable).
Complete physical address, city, state, and postal code.
Importer Tax ID: Enter any relevant destination tax IDs, such as EIN, EORI, IOSS, or VAT numbers.
You can also input your own internal Order Number and Order Date in the top right for your own records.
Once complete, click Next Step → to continue.
💡 Pro-Tip: You can set a permanent default "Ship From" address and save frequent contacts in your address book to automatically fill out these details next time.
3. Add Items to Your Customs Declaration
This step is required to automatically generate your Commercial Invoice—a legal document required by customs authorities in both the origin and destination countries.
Click + Add Item:
Then fill in the Item Details:
Item Description: Be specific (e.g., "Unisex T-shirt made of 100% Cotton").
Quantity & Unit Weight: The exact count and weight per piece.
Unit Value & Currency: The actual value of a single item.
Country of Origin & HS Code: Where the item was manufactured and its international trade code.
Click Add so the item will be added to your Customs Declaration.
💡 Pro-Tip: You can save item details as defaults to speed up your shipping label creation process next time.
⚠️ Important Note: Customs authorities require each unique item type to be declared separately. For example, T-shirts and trousers have entirely different HS Codes and may incur different Import Duty/Tax Rates. If you are shipping multiple distinct items, click + Add Item again for each product type:
Double check your Customs Summary and click on the pencil icon if you wish to:
Add a custom, unique Invoice Number.
Change the shipment purpose (e.g., Document, Gift, Sample).
Opt for DDP Incoterm (Import Duty/Tax Billed to Sender) if you want to pay the destination fees yourself instead of charging your customer.
Select a non-delivery action: Return or Abandon.
Declare prepaid shipping costs for the CIF valuation method.
Add specific customs annotations (e.g., "VAT COLLECTED by Etsy IOSS IM3720000224").
✅ To ensure a flawless customs clearance process, check out these deep-dives:
• How to Properly Write a Clear Item Description
• How to Declare the Value of Your Goods
4. Enter Package Details
Scroll down to the Packages section and choose your packaging:
Own Packaging: Enter the custom dimensions of your own box or poly mailer.
Carrier-Specific Packaging: Select standard options like the FedEx Large Pak.
Next, input the physical details:
Dimensions: Length × Width × Height.
Quantity: The total number of boxes/packages, not the items inside them.
Weight: Total weight in kilograms (kg).
Make sure these measurements are as accurate as possible so your calculated shipping rates are completely correct. Once filled, click Add.
📦 Shipping Multiple Boxes? If you are sending a Multiple Packages Shipment (MPS) with boxes of varying sizes and weights, click + Add Package to log each one individually.
💡 Pro-Tip: Save your most frequently used box dimensions in My Account > Packaging so you never have to re-enter them.
5. Select Rate and Create Label
Once all required information is entered, all available real-time shipping rates will generate automatically. You can easily compare the cheapest, fastest, and best-value carrier options, alongside estimated delivery windows and insurance coverage.
⚠️ Important Note for FedEx Shipments: FedEx frequently delivers shipments to the destination first and collects duties or taxes later. If your recipient refuses or fails to pay these government fees, the sender is ultimately liable for all outstanding duties, taxes, and customs administrative charges. Learn more
Pick the rate that works for you, read the Discaimer and Important Details, then click Create Label.
Your order is now officially registered in our system and will appear on your Shipments page.
📦 Labeling & Sending Your Package
The final phase is getting the physical box ready for shipping. Follow these quick steps to finish up:
Print and Attach the Label: Print your shipping label and stick it flat onto your package. Make sure the barcode is smooth and completely visible for scanning.
No Printer? No Problem: If you don't have a printer handy, simply use a permanent marker to clearly write the Shipment ID on the outside of your package. Your Shipment ID is the unique code starting with UR located right underneath the label's barcode (e.g., UR0000XXXX).
Send It to UrShipper: Drop your package off at the UrShipper Office or contact us for a paid pickup.
📦 What happens next? Once your parcel physically arrives at our hub, our team will verify its weight and measurements, process your final invoice, and generate the carrier waybill and tracking number so you can monitor its global journey.
ⓘ For complete details on invoicing and settling your shipping fees, please visit our Billing & Payment Guide →
Have a Shopify Store?
Connect your Shopify store with UrShipper—so you won’t need to do all this manual input at all.
Plus, your orders will be automatically fulfilled with the correct tracking numbers when it’s shipped out—reducing copy-paste errors.
ⓘ Check out How Shopify Orders Sync Works with UrShipper →