The Shipments page is where you can monitor all your shipments after labels have been created. You’ll find the full list of orders that are now in the fulfillment process—whether they’re pending, ready for drop off, or already on their way. Let’s walk through how it works:
📋 Shipment Overview at a Glance
Each row gives you a snapshot of:
Shipment ID and the ship date
Ship To recipient and destination
Package type and quantity
Total shipping cost and carrier
Tracking ID
Current status (e.g. Ready for Drop Off, Shipment Accepted)
🔍 Shipment Status Tabs
At the top, you can quickly filter shipments based on their status:
All: See every shipment regardless of status
Processing: Labels created but still awaiting drop-off or dispatch
In Transit: Shipments already on their way
Exception: Shipments with delivery issues or customs hold
Delivered: Successfully delivered to the recipient
Undelivered: Returned or failed deliveries
📦 Shipment Status Tags (What They Mean)
Here’s a quick guide to every shipment status:
Status | What It Means |
|---|---|
UrShipper Label Created | You’ve created the label, but haven’t printed it off yet. |
Ready For Drop Off | Label printed—now attach it and bring to UrShipper. |
Shipment Accepted | Package is approved at UrShipper and queued for dispatch. |
Shipment On Hold | Needs additional action. Check the hold reason. |
Shipment Rejected | Didn’t meet requirements. Check the rejection reason. |
Label Processing | Waiting on the carrier label to generate. |
Carrier Label Created | Carrier label, tracking number, and Commercial Invoice created. |
Ready For Dispatch | Shipment is moving forward. |
Cancelled | Shipment has been cancelled. |
Transit | Shipment is on the move. Track with the carrier. |
Exception | Delay or issue during transit. Check on the shipment details. |
Delivered | Shipment successfully delivered. |
Returned | Shipment being sent back to you. |
Lost | Shipment has been declared as lost by the carrier. |
Damaged | Shipment damaged in transit. Claim will be processed. |
Abandoned | Shipment was not released or claimed—now considered abandoned. |
➡️ View Shipment Details
Click on any row or the 3-dot icon to the right to:
See full shipment details
Check tracking ID & carrier
View shipping timeline and order data
View declared items and customs info
Need help with a specific shipment? Reach out to our team at [email protected].